Frequently Asked Questions

Everything you need to know about Naturecan's sustainable fashion collection.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $75, while a flat rate of $5.99 applies to orders below that threshold.

What is your return policy for apparel?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

Are Naturecan garments sustainably sourced?

Yes, we prioritize eco-friendly materials including organic cotton, recycled polyester, and bamboo. Our manufacturing partners follow strict ethical labor standards and environmental protocols.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How should I care for my Naturecan clothing?

To ensure longevity and minimize environmental impact, we recommend washing in cold water, using eco-friendly detergents, and air-drying whenever possible.